FAQ

How to use Day Night?
DAY NIGHT products are used exactly as you are used to. In the morning you use a day paste with coconut oil content and our sonic LED brush, in the evening you will use a black night paste with activated coal and again our sonic LED brush. This way you get the desired effect of white teeth.


Can I use Day Night if I have seals / crowns and other dental treatments?
Of course, you can. Our pastes have no influence on seals or crowns because they are purely natural products.


Can I sell Day Night wholesale in my salon/store etc.?
Of course, feel free and contact us on email info@daynightwhitening.com


Collaborations
If you are a blogger or Influencer and want to get in touch about collaborating please contact us on email info@daynightwhitening.com
 
What is the taste of Day Night?
The flavour of the paste is so great that you want to eat it and not just brush your teeth with it.


How often should I use Day Night?
Our pastes and sonic LED brush should be used every day in oral hygiene, just as you are used to.


What is the best time to use Day Night?
Ideally, you should use DAY NIGTH pastes on a daily basis, both in the morning and in the evening, as with normal oral hygiene. For a perfect result, we recommend using the pastes with our sonic LED brush.


What are the methods of payment for Day Night?
Day Night is currently only available for purchase online by Visa, PayPal, MasterCard, and American Express.
 
What is the shipping cost?
The dispatching and packing costs is 5 Eur Worldwide.
 
When will my order be delivered?
Delivery throughout Europe takes 3-10 working days.
Delivery for the rest of the world varies depending on destination, but normally it takes 5-15 working days.
All shipping costs are displayed at checkout before payment is made and shipping costs will vary based on volume ordered. Please note we are not responsible for any custom charges that you incur - this is due to your country so please investigate with your customs department if you are concerned. Please note this very rarely happens.
 
What if I put the incorrect shipping address?
If you put the wrong shipped address you need to email us within 30 minutes of purchase following the instructions on your order confirmation. We cannot 100% guarantee the changes to go through.


Are Day Night products gluten free?
Yes! All Day Night products are gluten free :)
 
Do I use Day Night Every Day?
Yes, for best results one package should be used daily until all of them have been used.


Refunds
When can I get a refund?
Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You can only ever get a refund when your Day Night products have not been opened or used in any way and you return it to us via the address we can give you if you request it from us. We can never refund you if your products have been opened under any circumstances.  We are unable to give refunds on orders where incorrect addresses have been given.
Please note this is not a money back guarantee product.
 
What happens if I want to cancel my order for a refund?
If you request a cancellation of your order we cannot always 100% guarantee that it will be cancelled. We physically cannot cancel orders after 30 minutes of you placing your order. Please ensure you review your order before confirming your purchase.